September 22, 2017 Home
 
Customer Service

Kaneka has great pride in the caliber of its people. These are people focused on client productivity who believe that going out of their way to help a customer is the only way to do business. In daily communications with the company, our customers have discovered the peace of mind that comes from knowing that a team of qualified people is dedicated to meeting their unique needs.

From order processing, through manufacturing, packaging, and customer and technical service, the exceptional care that goes into APICAL Polyimide Film products is put there by people who believe in what they make and stand behind it with a guarantee of satisfaction.

Apical Division - Kaneka Texas Corporation will never hesitate to fully commit its energy to customers knowing that mutual success can only be achieved by working closely together. Because we understand the critical nature of the products that rely upon our materials, in selecting Apical our clients discover a company with a unique sensitivity to all of their needs.

We encourage you to contact us if you have any questions, concerns or comments about our company, or products, or our service.

Thank you.

Greg Albert
Vice President of Operations
Apical Division - Kaneka Texas Corporation


Send Us an Email

You can send us an email from this Web site using the online form, or by using your email application and the following addresses:

  • Customer Service - customerservice@kanekatexas.com
  • Sales Office - sales@kanekatexas.com
  • Technical Support - support@kanekatexas.com

    Request an Estimate Online

    Sending us a message or requesting a quote is as easy as filling out the online form on our Web site. We'll respond to your message within one business day. If you have an urgent matter to discuss that requires immediate attention, please call us using our toll-free line instead.

    Ask the Engineers

    You can ask Kaneka Engineers questions about APICAL Polyimide Film and its applications using the online form.

    Call Us Toll-Free

    You can call us at (800) 222-8128 during business hours (8 a.m. to 6 p.m. CST) and we'll be pleased to answer any questions you may have. We can also have a representative call you at another time that is more convenient for you; just leave us a message or send us an email.

    Send Us a Fax

    Send us a fax at (281) 291-2110.

    Mailing Address

    United States
    Apical Division - Kaneka Texas Corporation
    6161 Underwood Road
    Pasadena, TX 77507
    U.S.A.

    Europe
    Apical Division - Kaneka Belgium N.V.
    Mitsui & Co., Europe, Importer
    Boulevard de Triomphe 173
    B-1160 Brussels
    Belgium
    Tel: +32 - (0)2 - 663.01.70
    Fax: +32 - (0)2 - 675.22.68


    Visit Our Production Facility

    If you are considering using APICAL Polyimide Film and you're in the area, let us know if you'd like to visit our production facility and see our Class 1000 clean room--you'll have to wear protective clothing, of course. At the same time, we'd welcome you to sit down with our technical staff to discuss how APICAL could meet your demanding production requirements. Call us for more information.


    Distributor Contact Information

    Although APICAL Division does not have exclusive distributor relationships the following companies are authorized APICAL distributors:

    GTS Flexible Materials Ltd.
    Unit 41 Rassau Industrial Estate
    Ebbw Vale
    Gwent
    NP23 5SD
    United Kingdom

    Electrolock Inc.
    17930 Great Lakes Parkway
    Hiram, Ohio USA 44234

    Transwire
    28 Main Road
    Clayville Ext. 4
    Olifantfontein 1665 South Africa
    Phone: 27 11 316 2480


  • Products

    About Kaneka

    Other Kaneka Companies

     
     
     
    Kaneka North America LLC.
    Telephone: 1-800-526-3223
      6161 Underwood Rd
      Pasadena, TX 77507-1033
      USA